Reverse an open account payment

When to use this procedure

Use this procedure to cancel a payment transaction. The invoice the payment was posted against will be outstanding for the amount of the reversed payment (plus any other outstanding balance still remaining). The original and reversed payments are included in AIMsi's General Ledger module. The reversed entries will be recorded on the date of the original payment, not the reversal.

Steps to complete

  1. Complete one of the following.
  1. On the Pick Customer window, highlight the customer for whom you want to reverse a payment and click Select. The Reverse O/A Payment window displays.
  2. Search for and select the payment you want to cancel.
  3. Click Reverse. A message displays asking you to confirm the reversal.
  4. Click Yes.